Shula’s Steak House

Company Christmas party 43 in attendance we waited 45 minutes to get a drink during company happy hour.. Then our food was serviced ice cold and our wait staff seem to not care at all. Steak, seafood and chicken with cold sides. Not looking to go back. Boss paid a lot of money for very poor service.

I really loved celebrating my fifth anniversary at this restaurant. Our waiter’s service was great and despite the fact that we didn’t have the bottle of Prosecco we wanted, he solved the problem diligently. The only criticism I have is that the restaurant is too bright, they should make the lights dimmer to give me a more romantic atmosphere.

Made reservations for my husbands birthday. I read a lot of the reviews a lot not so good and good reviews and thought about canceling and going somewhere else. I took my hubby for his birthday today and they exceeded my expectations. We had steak and lobster and they were amazing. Our waiter Aiden was very helpful and attentive. The ambiance is excellent. We are very happy we went!

The steak was pretty good but embers has them beat. The lobster was very dry. I’ve never left half a lobster on my plate before. The server wasn’t super informed but friendly. One of my drinks had a bug in it. I had a few sips so that was super gross but I did get a new one. I will say overall flavor of the drinks was phenomenal. The fries lack salt and flavor. The potato au gratin was a favorite though. It’s good. But it’s not excellent. It’s definitely not worth $200 for 2 people. I have had better steaks in lower end establishments. I’m being kind giving it a 3/5.

I’m staying in the hotel, walked down to Shula’s, waited at the checkin table for 5 mins and no one showed. Decided to go to the lounge right beside the restaurant, they use the same kitchen. Sat down at a table in the lounge and after 15 mins, the bartender comes up asks do I need anything, I told her dinner. She said the kitchen is closed. I asked what time does the kitchen close, she says 9 PM, I look at my watch and it says 9:02. I walked out. Staff and management walked by my table numerous times, the bartender looked at me several times but no one can see I don’t have a drink or food on my table! Never will I visit either the restaurant or lounge.